A year in numbers 2022 to 2023
Registration and complaints statistics for the 2022 to 2023 financial year.
The figures below refer to the period 1 July 2022 to 30 June 2023.
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Number of licensed advisers
- 2882 registered traders at 30 June 2023
Licensing outcomes
- 5 registrations cancelled
- 27 bans confirmed
- 0 applications refused
Non-compliance with Motor Vehicle Disputes Tribunal (MVDT) order
- 22 complaints received
- 20 complaints completed
- 2 awaiting appeal of MVDT decisions
- 28 first breach recorded non-compliance with MVDT order
- 13 second breach recorded non-compliance with MVDT order
Complaints
- 70 complaints received
- 72 completed investigations
- 3 prosecutions made with charges laid